Retail Trainer
Malta Retail Training Academy
About the Role
Seeking a passionate Retail Trainer to deliver high-quality retail training and support employee development across our stores. This is your opportunity to play a key role in shaping our team’s skills, improving customer service, and ensuring operational excellence in our retail operations.
Key Responsibilities
- Deliver onboarding and retail training programmes across store operations
- Facilitate engaging sessions on customer service, operational procedures, and store standards
- Design, develop, and update training materials in collaboration with the Training Manager
- Support the continuous improvement of training programmes and learning resources
- Partner with store management to identify training needs and support team development
- Monitor training effectiveness through feedback, assessments, and evaluations
- Maintain accurate training records and documentation
Requirements
- Strong communication, presentation, and facilitation skills
- Experience in retail operations and/or training delivery
- Ability to create engaging training materials and learning content
- Good organisational skills with strong attention to detail
- Proficiency in Microsoft Office (Excel, Outlook, PowerPoint)
- A proactive, creative, and people-focused approach
Why This Role?
As a Retail Trainer, you will:
- Drive employee growth through impactful retail training programmes
- Enhance customer experience across our retail stores
- Be part of a supportive, collaborative team that values employee development and excellence in retail operations
Take the next step in your career with Miracle Food Malta and help shape the future of our retail teams.
If you are interested to join our Miracle Foods team, please send us your CV addressed to the Group Human Resources Manager on hr@miraclefoods.com.mt, including the job title and reference in the subject.